TABV & TAAL

National Directions of Tourism Accreditation Australia Ltd (TAAL)

All member programs of the TABV are licensed by TAAL which provides the third party auspicing and industry backing that underlines the credibility of the TABV programs.

Vision

The vision of Tourism Accreditation Australia Ltd (TAAL) is for industry development and sustained growth through assisting tourism operators to meet or exceed customers expectations, and by adopting best practice standards of service delivery in an ongoing and consistent manner.

Mission

To provide leadership and co-ordination in the development and implementation of Accreditation programs, for the tourism industry within a national framework, so as to ensure uniformity and the maintenance of standards.

Strategic Goals and Objectives

• Development of the TAAL national framework, with the following features:
  • The framework must be voluntary, national and industry driven and self sustaining;
  • The framework must be a value-driven tool providing net benefits to operators;
  • The framework must develop a reputation of reliability and credibility amongst stakeholders;
  • The framework must be managed by a body that is totally independent from any accreditation program;
  • The framework must develop a strong reputation and brand to ensure industry uptake; and
  • The framework should be based on the ‘Core Standards’ for all tourism accreditation programs, generic and sectoral, in all States and Territories.
• It is proposed that the delivery of the accreditation programs would not be a function of TAAL, nor will TAAL accredit individual businesses. The individual sectoral and state-based generic programs will administer these functions.
• TAAL will be responsible for the creation and leadership of the framework, maintaining the appropriate standards and promoting the brand on a national basis.
• Build and improve the national accreditation system.

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